GUNS N GLORY

Refund and Returns Policy for Guns N Glory:

At Guns N Glory, we strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes, despite our best efforts, issues may arise with your purchase. We have outlined our Refund and Returns Policy to ensure a smooth and satisfactory shopping experience for you.

  1. Return Eligibility:
    • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
    • Returns must be initiated within 30 days of the original purchase date.
  2. How to Initiate a Return:
    • To initiate a return, please contact our customer support team at sales@gunsnglory.com or call us at +1 (657) 233-7495. Provide your order details, the reason for the return, and any relevant information.
  3. Return Shipping:
    • Customers are responsible for the shipping costs associated with returning the item unless the return is due to an error on our part or a defective product.
    • We recommend using a trackable shipping method for returns to ensure that the item reaches us safely.
  4. Refund Process:
    • Once we receive and inspect the returned item, we will notify you about the status of your refund.
    • If the return is approved, we will process the refund to the original payment method within 7 business days.
    • Please note that the refund processing time may vary depending on your payment provider.
  5. Damaged or Defective Items:
    • If you receive a damaged or defective item, please notify us immediately, within 7 days of receiving the product.
    • We may request photographs or additional information to assess the damage or defect.
    • Upon verification, we will provide you with a replacement or initiate a full refund, including shipping costs.
  6. Exchange Policy:
    • We currently do not offer direct exchanges. If you need a different item, please initiate a return for the original item and place a new order for the desired product.
  7. Contact Us:
    • If you have any questions or need further assistance regarding our Refund and Returns Policy, please reach out to us at sales@gunsnglory.com or call +1 (657) 233-7495.

Please note that this policy is subject to change without prior notice. It is advisable to review the policy periodically for any updates or modifications.

Last Updated: 12/11/2022

Thank you for shopping with Guns N Glory! We value your business and will do our best to ensure your satisfaction with every purchase.

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